Customer Service – English and/or Turkish or Russian or Polish speaker

Cross Border Talents
  • Post Date: February 14, 2019
  • Apply Before: May 2, 2019
  • Applications 1
  • Views 120
Job Overview

Are you interested in moving abroad in Europe? If  yes,  sunny Athens is waiting for you !!!

We are looking for different language speakers; Turkish or Russian or Polish speaker

 

The applicant must full-fill following requirements:

  • Excellent written and verbal communication skills required for English and/or Turkish or Russian or Polish speaker;
  • Writing Speed: 20 words per minute;
  • Project: to be disclosed;
  • Starting date: On-Going;
  • Travel Expenses: Paid by our client;
  • Accommodation: our client offers the first 14 days of stay in Hotel, during this time will have a company looking for accommodation according to your expectations;
  • Work Permit Provided (if need it);
  • Initial Contract: 12 months (renewable);
  • Working hours based on client’s needs, mainly Monday – Sunday
  • Working hours is 8 hours per day/ 5 days per week;

 

Responsibilities:

  • To respond and record consumer enquiries/questions raised through free phone lines for customers.
  • To maintain accurate data input of consumer enquiries, questions, and feedback on the customer services database.
  • To ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy.
  • To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately.
  • To troubleshoot through the use of open questions, support documents, and system training.
  • To be able to offer recommendations to common problems or frequently asked questions.

 

Please see the relocation package:

  1. The booking and payment for your travel tickets and a taxi to transfers from the airport to the hotel will be paid by the company.
  2. Up to two week’s accommodations in a hotel close to our premises provided by the company.
  3. We will help you in order to find an apartment to stay either alone or share one with a colleague.
  4. The company also offers Greek lessons, free Real Estate Agency fee & other Benefits.
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Job Detail
  • COUNTRYGreece
  • LanguageEnglish, Turkish, Polish
  • Offered Salary€15,000 - €20,000
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