Who are you?
Fluent in POLISH and English
Experience in a customer-facing role, preferably via phone, email and chat
Experience in the gaming industry is a plus, but not a must.
Good PC Skills (usage of web-based tools and MS Office) and proficient typing skills
Ability to work in shifts
Strong cultural awareness for POLISH market
Empathetic and service-minded personality
Strong interpersonal communication skills – with excellent phone conversation skills, attentive listening and superior writing skills, proficient in actively engaging with customers
About the position
Our client is an important service provider in the gaming industry. The company prides itself on the family atmosphere in the offices and the individual approach to every employee. You will be able to take on tasks you enjoy and progress on the company career ladder.
Your responsibilities include:
Attending to customers’ needs mainly via chat, but also via phone and email.
Provide adequate advice and solutions to customers in the gaming industry.
Represent the company in all your interactions
Work towards daily, weekly and monthly targets
1 month fully paid training to prepare you for your new role
Fixed salary with monthly bonus
Relocation Package: flight and free accommodation for 2 weeks
Monthly performance bonus
Great family atmosphere in the office
Career opportunities within the company
Assistance in finding accommodation etc..
Offerd Salary£15,000 - £20,000
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